GoToAssist Support - Customer 2.3.0

LogMeIn, Inc. ❘ Freeware ❘
Android iOS
out of 35 votes

GoToAssist Remote Support, developed by LogMeIn, represents a mobile application designed to enable support agents to efficiently resolve issues encountered on your device.

Installation Instructions:
1. Download and install the application on your mobile device.
2. Initiate the app.
3. Enter the Support Key issued by your trusted support agent.
4. Allow your verified agent to establish a connection with your device.
Key Features:
1. Real-time screen sharing functionality with your assigned support agent.
2. Support agent capabilities include:

Overview

GoToAssist Support - Customer is a Freeware software in the category Business developed by LogMeIn, Inc..

The latest version of GoToAssist Support - Customer is 2.3.0, released on 03/19/2024. It was initially added to our database on 03/19/2024.

GoToAssist Support - Customer runs on the following operating systems: Android/iOS.

Users of GoToAssist Support - Customer gave it a rating of 2 out of 5 stars.

Pros

Easy to use remote support tool for technicians to assist customers remotely
Features include remote desktop control, file transfer, chat support, session recording, and diagnostic tools
Customizable branding and reporting options available
Cross-platform support for Windows, Mac, iOS, and Android devices
Real-time monitoring and alerts for proactive issue resolution

Cons

Can be costly for small businesses or individual technicians
May require a stable and strong internet connection for optimal performance
Some users may find the interface to be overwhelming with a steep learning curve
Occasional software updates or bugs may affect service reliability

Screenshots (Click to view larger)

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Latest Version
2.3.0

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